Hizmedia Intelligence, home

Claude for hospitality and leisure

Less admin behind the scenes, more time with guests.

Hospitality is about people, not paperwork. Claude takes care of reviews, enquiries and planning so your team can spend more time with guests.

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SLSophie L.★★★★★

Lovely Sunday lunch and brilliant staff. Only downside was a 25 minute wait for the table we'd booked.

Reply drafted · your voice

Thank you, Sophie. We're so glad the team looked after you, and we'll pass your kind words on.

You're right about the wait, and we're sorry. We've changed how we pace Sunday bookings. We'd love to welcome you back.

GoogleTripadvisorApprove and post

Illustrative example

Planning

Rotas that follow your bookings.

Claude looks at bookings, events and last year's patterns, then drafts a rota that puts people where they're needed. Your manager adjusts and approves it, as always.

  • Drafted from bookings and history
  • Busy shifts highlighted early
  • Managers keep the final say
Rota · week of 8 DecemberPlanned from bookings
MonTueWedThuFriSatSun
Lunch3334567
Dinner4456774
Staff per shiftQuiet Busy

Illustrative example

Sound familiar?

Great service deserves fewer distractions.

  1. 01

    Reviews to answer

    Every review deserves a thoughtful reply, and there is never time.

  2. 02

    Enquiries out of hours

    Bookings and questions arriving when nobody is free to answer.

  3. 03

    Planning around demand

    Rotas and ordering that never quite match how busy you are.

Where Claude helps

Quick wins first. Bigger bets next.

These are some of the opportunities we typically find for hospitality and leisure businesses. Your audit maps the ones that fit your business and puts them in order.

  • Event and group proposals

    Tailored proposals for weddings, events and group bookings.

  • Staff training material

    Clear guides for new starters, built from how you do things.

Opportunity map · Hospitality and leisureExample

  • Review responses in your voice

    Guest experience · Low effort

    Quick win

  • Booking and enquiry replies

    Front of house · Low effort

    Quick win

  • Rota planning around demand

    Operations · Medium effort

    Big bet

  • Menu and pricing analysis

    Finance · Medium effort

    Big bet

Questions

Good questions.

Something else on your mind? Ask us directly.

Will review replies sound generic?

No. We set Claude up with your voice and examples, and a person approves replies before they go out.

Can it work with our booking system?

Often, yes. We look at the systems you use and connect what makes sense.

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From AI curious to AI capable

Find out what AI can do for your business.

Start with an audit. You will know exactly where AI fits, what to do first and what it should give back. Your report looks something like this.

Book an AI audit director@hizmedia.com