We plan, set up and roll out Claude across your business: connected to your tools, shaped around how you work and used well by your whole team, so you can save your team hours, win more work, cut costs, sharpen decisions, launch new services
Proposals from call notes
Sales · Low effort
Enquiry triage and replies
Customer service · Low effort
Company knowledge assistant
Whole business · Medium effort
Cash flow forecasting
Finance · Medium effort
Claude, connected to
Chapter 01The possibility gap
Ask a team what they use Claude or ChatGPT for and you will usually hear the same three things. That is the tip. Underneath are the uses that change how a business runs: how you win work, serve customers, control costs and make decisions.
Most teams never see them, because nobody has set Claude up for their business. That is exactly what we do.
Find
every opportunity
Rank
by impact and effort
Deliver
the ones that matter
What most teams use AI for
What is possible with Claude, set up properlyTap to explore
18 uses below the surface
Chapter 02What's possible
Pick a team to see a few of the opportunities we look for. Your strategy maps the ones that fit your business and shows which to do first.
Know which enquiries are worth chasing first, based on the ones you actually won.
A first draft in your format, minutes after the call ends.
Deals going quiet are flagged before they slip away.
A short briefing on every prospect before every meeting.
Every lead gets a relevant, timely reply, not a template.
Patterns in why you win and lose, pulled from your own deals.
A single piece of content turned into posts, emails and articles.
Everything the team writes sounds like your business.
What your market is saying, summarised every week.
What worked, what didn't and what to try next.
Briefs and drafts built around what customers search for.
Messages that adapt to what each customer has done.
Emails and forms sorted, routed and answered where routine.
Clear procedures drafted from how the work is really done.
Quotes and terms compared side by side in minutes.
Rotas, jobs and resources planned around real constraints.
Work checked against your standards before it goes out.
Weekly numbers gathered and explained, ready to review.
Invoices read, coded and matched without the typing.
A rolling view of what is coming in and going out.
Overlapping subscriptions and creeping costs surfaced.
The story behind the numbers, drafted for you to refine.
Polite, well timed reminders that get invoices paid.
Odd payments spotted early, before they become problems.
New starters get answers on day one without chasing anyone.
Staff ask in plain English and get the right answer, with the source.
Fair job adverts, interview questions and scoring guides for each role.
Learning built around each person's real tasks.
Themes from anonymised engagement surveys, in hours rather than weeks.
Review templates and goal-setting guides, so reviews focus on the conversation.
Accurate answers drafted from your own knowledge base.
Common questions handled any time, with hand off to a person.
Every message reaches the right person first time.
Recurring issues spotted before they cost you customers.
Every conversation logged with next steps, automatically.
Early warning when a valued customer is drifting.
Figures and updates pulled together into a clear narrative.
What is changing in your sector, summarised each month.
Test pricing, hiring and growth decisions before you make them.
Plans challenged from every angle before they go live.
Everything the business knows, one question away.
Offers to your customers that were not possible before.
Find your starting point
These are starting points. Your audit finds the ones worth doing.
Chapter 03Why Claude
Claude is Anthropic's AI, and it is exceptionally good at the work most businesses run on: writing, analysis, research and reasoning. But a login is not a rollout. The value comes from how it is connected, what it knows and how well your team uses it.
Strong at writing, analysis and reasoning across long documents, spreadsheets and data.
Projects hold your knowledge and instructions. Skills teach it your standard ways of working.
Connectors link Claude to email, files, calendars, CRM and the systems you already run.
Business plans do not train on your data by default, with admin controls over who sees what.
From everyday chat to Claude Code for technical teams and custom tools built on the Claude API.
Your data and rules
Access · permissions · usage policy
Connectors
Email · files · calendar · CRM
Projects and Skills
Your knowledge · your processes
Claude
Set up for your business
A note from us
AI is not a tool decision. It is a business decision, and it deserves a proper strategy.
Chapter 05How we deliver
Every engagement starts with strategy. From there we roll Claude out, tune it to how you work, train your team and build what is missing.
Know exactly where Claude fits in your business.
We map every opportunity across your business, score each one for impact and effort, and turn them into a clear, costed Claude roadmap, including the right plan for your team. You see what is possible, and you know which ideas are worth doing first.
Good fit if · You know Claude could help but are not sure where it fits, or what it could really do for you.
About Claude strategyRoll Claude out across your business.
We set up your Claude plan properly: workspaces, access, data settings and connectors to the tools you already use. Then we make sure it is actually used.
Good fit if · You have chosen Claude, or want to, and need it set up properly for the whole team.
How we implementTeach Claude how your business works.
We build Projects loaded with your knowledge and Skills that capture your standard processes, so Claude produces work in your format, your voice and to your standards.
Good fit if · Your team uses Claude, but the results depend on who is asking.
How we optimiseGet your whole team confident with Claude.
Practical, role based sessions built around Claude and your team's real tasks. People leave knowing what to use it for, how to get great results and when not to use it.
Good fit if · Adoption is patchy and you want the whole team, not just the keen few, on board.
How we trainBuild custom tools on Claude.
When the Claude apps are not enough, we build on the Claude API: assistants on your data, document tools, agents and custom connectors that plug Claude into your own systems.
Good fit if · You have a process that is specific to you and nothing off the shelf quite fits.
How we buildProof
Chapter 06The plan
A typical engagement. Yours is shaped by the audit, phases overlap so momentum never drops, and you can stop after any of them.
Strategy audit
Opportunities mapped, roadmap agreed
Claude rollout
Plan, access and first connectors live
Team training
Claude workshops and role playbooks
Projects and Skills
Claude tuned to how each team works
Custom builds
Agents and tools on the Claude API
Ongoing support
Reviews, updates and new starters
Chapter 07Where to start
Before anyone buys a tool or writes a prompt, we map where AI can make a real difference across your business, from quick wins to bigger bets. You get a strategy you can act on, with us or without us.
A short conversation about your business, your team and what you want AI to help with.
We look at how work gets done, where time and money go, and every place AI could help.
A prioritised, costed roadmap. Quick wins first, bigger bets next, and the case for each.
What you walk away with
For teams in the UK and US.
Chapter 08Why Hizmedia Intelligence
We are part of Hizmedia, a web, marketing and IT company. So the people who plan your rollout can also build what it needs, in plain English and without the hype.
Not at all. Most of our clients start exactly there. The audit exists to show you what is possible in your business, then narrow it down to what is worth doing first.
A map of where AI can help across your business, each opportunity scored for impact, effort and risk, a prioritised roadmap, the tools and costs involved, and how you will measure whether it is working.
No. Most of our clients do not have an in house technical team. We handle the setup and train your people to use what we put in place.
Because it is exceptionally good at the work most businesses run on: writing, analysis, research and reasoning across long documents. Its business plans do not use your data to train models by default, and features like Projects, Skills and connectors let it learn how your business works. Specialising means we know it deeply.
It depends on your team size and the controls you need. Smaller teams usually start on Claude Team, while larger organisations or those with stricter security needs often choose Enterprise. We recommend the right plan in your audit and set it up for you.
Yes. We look at what is working first. If Claude is a better fit for some or all of your work, we plan a sensible move and train the team. If it is not, we will tell you.
It can be, when it is set up properly. Claude's business plans do not train on your data by default. We review your data and privacy needs, configure access and settings, and build clear guidance on what should and should not go into Claude.
The AI audit is a fixed fee agreed up front. Anything after that is quoted against the plan, so you know the cost before any work starts.
Yes. We work with businesses across the UK and the US, working remotely.
That is fine. Training can be booked on its own. We will still ask a few questions first so the sessions are built around your team's real work.
From AI curious to AI capable
Start with an audit. You will know exactly where AI fits, what to do first and what it should give back. Your report looks something like this.
Prepared for
your business
What Claude can really do
Contents
Every opportunity mapped, scored and turned into a costed Claude roadmap.
