Glossary · Safety and data
phrase
A working rule that a person reviews and approves AI output before it is sent, published or acted on. It is the most important safeguard in a business rollout.
In practice
Human in the loop means AI prepares and a person decides. Claude drafts the reply, summarises the case or proposes the next step, and someone checks it before it goes to a customer, gets published or triggers an action. It keeps accountability with people, catches mistakes and builds trust in the tools. It is the single most important rule in a business rollout.
Because AI can be wrong and cannot be held accountable. A person reviewing output before it is used catches errors, keeps decisions with the right people and is often expected by regulators and clients.
From AI curious to AI capable
Start with an audit. You will know exactly where AI fits, what to do first and what it should give back. Your report looks something like this.
Prepared for
your business
What Claude can really do
Contents
Every opportunity mapped, scored and turned into a costed Claude roadmap.